PRIVACY POLICY & TERMS OF USE

  • Welcome to Hormogene.com ("Website"). These Terms and Conditions ("Terms") govern your use of our Website and services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Website immediately.

    The services provided through the website Hormogene.com ("Website") are operated by Hormogene OÜ ("Service Provider"), a company registered in Estonia with the following details:

    • Company Name: Hormogene OÜ

    • Registration Number: 12707874

    • Email: info@hormogene.ee

    By registering as a user on the Website, individuals can purchase and access the services offered by the Service Provider.

  • A user ("User") is an individual who has registered on the Website and created a password-protected account.

    The Service Provider's services are not intended for individuals under the age of 18. By registering as a User, the individual confirms that they are at least 18 years old.

    If a User is under 18 years of age, they may only use the services with the explicit consent of a parent or legal guardian.

    We reserve the right to modify these Terms at any time, and continued use of the Website signifies acceptance of any changes.

    • Users are solely responsible for the accuracy of the information they provide in their profile. The Service Provider is not responsible for any consequences resulting from incorrect or incomplete data submitted by the User.

    • The User acknowledges that all recommendations and guidelines are optional and are not mandatory to follow.

    • The User is solely responsible for making final decisions regarding their own well-being, considering their individual health condition and personal circumstances.

    • The User acknowledges that the Website does not replace professional medical advice. Users should always consult with a qualified healthcare provider before making decisions that may affect their health.

    • The User understands that individual results may vary. Outcomes are influenced by multiple factors, including but not limited to metabolism, physical activity, genetic predisposition, and overall lifestyle choices. The Service Provider does not guarantee specific results or outcomes from the use of the services.

    • Use of our services and programs, including the Slash Program and Tailored Health Solutions Executive Wellness Subscription, is at your own risk.

  • Your privacy is important to us. Our Privacy Policy governs how we collect, use, and protect your personal data. By using this Website, you consent to our collection and use of your information in accordance with our Privacy Policy.

    PRIVACY POLICY

    Effective Date: 10.01.2025

    By using the website Hormogene.com ("Website") and its services, the user grants Hormogene OÜ ("Service Provider") consent to process their personal data in accordance with this Privacy Policy.

    1. INFORMATION WE COLLECT

    1. Collection and Processing of Personal Data

    Personal data refers to any information that can identify an individual. Processing of personal data includes collection, storage, use, transfer, and deletion.

    To use the services, the following personal data must be processed:

    • Name

    • Email address

    • Address

    • Age

    • Gender

    • Body weight and height

    • Health and lifestyle-related information (e.g., goals, dietary habits)

    • IP address and approximate location

    • Services used and preferences

    • Payment Information: When you purchase services, including the Slash Program and Tailored Health Solutions Executive Wellness Subscription, we collect necessary billing details. Payment processing is handled through secure third-party providers.

    Hormogene may collect personal data directly from the user or through automated technologies (e.g., cookies and analytics software).

    2. Purpose of Data Processing

    The Service Provider processes personal data for the following purposes:

    • Providing personalized health and wellness services

    • Enhancing the user experience on the Website

    • Developing and improving services

    • Marketing and promotional activities (including personalized offers)

    • Fulfilling legal obligations (e.g., accounting, consumer complaints)

    • Using cookies to optimize website functionality

    Hormogene processes personal data only with the user's consent and to the extent necessary to provide the service.

    3. Cookies and Tracking Technologies

    The Website uses cookies and other tracking technologies to enhance the user experience and deliver personalized content. The user may disable cookies in their browser settings, but this may affect their ability to use certain features of the Website.

    For more information about the use of cookies, please read form our website: https://www.hormogene.com/privacy-terms

    4. Data Sharing and Retention

    Hormogene does not sell or transfer users' personal data to third parties, except in the following cases:

    • To IT service providers necessary for service provision (e.g., web hosting, payment processing)

    • If required to fulfill legal obligations (e.g., providing data to authorities)

    • With the user's explicit consent

    Personal data is stored on secure servers located within the European Union and is retained only as long as necessary for service provision or legal compliance..

    5. User Rights

    Under the General Data Protection Regulation (GDPR), users have the following rights:

    • Right to access – to request a copy of stored personal data.

    • Right to rectification – to correct inaccurate or incomplete data.

    • Right to erasure – to have personal data deleted ("right to be forgotten"), unless legal obligations require retention.

    • Right to restrict processing or object to processing.

    • Right to data portability – to request data transfer to another service provider

    To exercise these rights, please contact us at: info@hormogene.ee

    If a user believes their data is being processed unlawfully, they have the right to file a complaint with the Estonian Data Protection Inspectorate (www.aki.ee).

    6. Data Security

    Hormogene implements technical and organizational security measures to protect personal data from unauthorized access, modification, disclosure, or destruction.

    If a user suspects that their account or personal data has been compromised, they must immediately report this to info@hormogene.ee.

    7. Changes to the Privacy Policy

    Hormogene reserves the right to update this Privacy Policy periodically. Users will be notified of any changes through the Website. In the case of significant changes, users may be required to renew their consent.

    For any questions regarding this Privacy Policy, please contact us:
    Email:info@hormogene.ee

    By using Hormogene.com, you acknowledge and agree to this Privacy Policy.

  • We offer a satisfaction guarantee for certain services. Refund requests must be made within 7 days of purchase. Refunds will be processed at our discretion and only if the eligibility criteria outlined in our refund policy are met. Please contact info@hormogne.ee for refund inquiries.

    • Slash Program and Tailored Health Solutions Executive Wellness Subscription costs $700 per week.

    • Payment is required upfront before access to any program begins.

    • We accept [Insert Payment Methods].

    • Subscriptions automatically renew unless canceled at least [Insert Time Frame] before the next billing cycle.

    • Failure to make timely payments may result in service suspension or termination.

  • COOKIE POLICY

    The website Hormogene.com ("Website") uses cookies and other tracking technologies to enhance user experience, provide personalized content, and analyze website traffic. This policy explains what cookies we use, how they function, and how you can manage your cookie preferences.

    1. What Are Cookies?

    Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help the website remember your preferences, improve user experience, and collect anonymous usage data.

    In addition to cookies, Hormogene and our partners may use similar technologies such as pixels and web beacons to monitor website performance and user activity.

    2. What Types of Cookies Do We Use?

    We use the following types of cookies:

    2.1 Essential Cookies

    These cookies are necessary for the website to function properly and allow access to essential features. They do not collect personal information.

    • Example: Session cookies that keep you logged in.

    2.2 Analytics & Performance Cookies

    These cookies collect anonymous data on how users interact with the website, helping us improve its performance and user experience.

    • Example: Google Analytics cookies tracking website visits.

    2.3 Functional Cookies

    These cookies enable the website to remember user preferences, such as language settings and login details, to provide a more personalized experience.

    • Example: Saving your language selection for future visits.

    2.4 Advertising & Marketing Cookies

    These cookies collect data about your browsing behavior to deliver personalized advertisements and content.

    • Example: Facebook Pixel, which enables targeted advertising.

    3. Third-Party Cookies

    Some cookies are set by third-party service providers for analytics, advertising, and other functionalities. For example, we use Google Analytics, Facebook Pixel, and other tools to analyze website traffic and improve services.

    For more information on third-party cookie policies:

    4. How to Manage Cookies

    You have the right and ability to manage or disable cookies at any time.

    4.1 Disabling Cookies in Your Browser

    You can configure your browser to block or delete cookies. Instructions can be found on your browser’s support page:

    4.2 Adjusting Cookie Preferences on Our Website

    To modify your cookie preferences or withdraw consent, you can use our cookie management tool:

    • [Change Cookie Settings] (Insert link if a cookie consent tool is used)

    5. Cookie Retention Period

    • Session Cookies – deleted automatically after you close your browser.

    • Persistent Cookies – stored for a specified period (e.g., 6 months to 2 years) or until manually deleted.

    6. Privacy and Data Protection

    Cookies may process personal data, such as IP addresses, browsing behavior, and device information. The processing of personal data through cookies is conducted in accordance with our Privacy Policy.

    For any questions regarding cookies or data protection, contact us at:

    • Email: info@hormogene.ee

    7. Changes to the Cookie Policy

    Hormogene reserves the right to update this Cookie Policy periodically in accordance with legal and regulatory requirements. The updated policy will be published on our website, and users will be informed of any significant changes.

  • All content on this Website, including text, graphics, logos, and trademarks, is owned by or licensed to Hormogene. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

  • LIMITATION OF LIABILITY

    To the fullest extent permitted by law, Hormogene shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or services.

    INDEMNIFICATION

    You agree to indemnify and hold Hormogene harmless from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the Website.

    MODIFICATIONS TO TERMS

    The Service Provider reserves the right to update or modify these General Provisions at any time. The latest version will always be available on the Website.

    Continued use of the Website after changes have been made constitutes acceptance of the revised terms.

    GOVERNING LAW

    These General Provisions are governed by and construed in accordance with the laws of Estonia.

    Any disputes arising from these terms shall be resolved through negotiations. If a resolution cannot be reached, disputes shall be settled in the courts of Estonia.

    CONTACT INFORMATION

    For any questions regarding these Terms, please contact us at: info@hormogne.ee

    By using Hormogene.com, you acknowledge and agree to these Terms and Conditions.